VP, Safety & Customer Care

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft's Safety & Customer Care (SCC) organization manages over 1.7 million monthly customer interactions and serves as Lyft's primary direct touchpoint with riders and drivers. The focus for Safety & Customer Care is making riders and drivers feel safe and comfortable while ridin