About the Role
NMI is looking for a security-driven and self-motivated individual to join the Customer Support team as a fully remote Support Specialist, based in the United States. As a Support Specialist, you will provide ticket-based support to live Affiliates and Partners across a range of NMI products, ensuring a high level of customer service at all times. While the role is primarily ticket-based, occasional phone support may be required. Working hours are aligned to EST or CST. You will have th