About the Role
Smartly is seeking a high-impact, commercially driven executive to serve as the VP, Customer Success, North America. Reporting directly to the SVP, Global Customer Success, you will lead the entire North American region. You will oversee a high-performance organization that includes Directors, Client Partners (CPs), Customer Success Leads, Customer Success Managers (CSMs), and Managed Services teams.
This is a critical leadership role within Customer Success—the comme