Customer Success Manager II, Public Sector

Diligent Corporation· Washington, District of Columbia, United States· 1 day ago
Apply Now ↗

About the Role

Position Overview

The Customer Success Manager (CSM) II, Public Sector manages a portfolio of accounts and ensures an outstanding customer experience, as measured by NPS, net revenue retention, referrals, and product usage.

The CSM II performs hands-on account management activities and collaborates with cross-functional teams to coordinate successful onboarding, training, adoption, and ongoing customer relationships that drive long-term satisfacti

Company

Diligent Corporation

Job Details

Location
Washington, District of Columbia, United States
Work Type
On-site / Hybrid
Posted
1 day ago
Apply Now ↗