About the Role
Navan is looking for an Admin Escalation Lead to join our Services team to provide unparalleled escalation support for Designated customer issues. You’ll be responsible for solving complex issues the Navan way by helping Designated customers (travel managers and admins) in any high level or high priority (urgent travel) customer issue. You possess strong written and verbal communication skills and innovative problem solving abilities that will wow our customers and make sure both the cu