About the Role
Profile Summary
To ensure customer satisfaction by triaging support requests, facilitating rapid responses, ensuring requests contain sufficient detail and managing the support queue and backlog.
Key Responsibilities
- Provide immediate response to customer support inquiries via phone or iService (the TrakCare ticketing system)
- Ensure iService
Company
InterSystems →Job Details
- Location
- Jakarta
- Work Type
- On-site / Hybrid
- Posted
- 8 weeks ago